Senior Associate Supply Chain (Imports & Exports)

Team Horizon is seeking a Senior Associate Supply Chain for a biotechnology company in Dublin.

Why you should apply:

• This is an excellent opportunity to join a world class manufacturing operation, with an outstanding track record of reliably delivering high-quality medicines to patients around the world suffering serious illnesses.


• There is a strong culture of continuous improvement and innovation within the company


• Hybrid role


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What you will be doing:

• Accountabilities:


• Ensures optimal internal and external customer satisfaction in line with policies and procedures.


• Contributes to the completion of milestones associated with order management and specific projects or activities within the team or department related to order management.


• Supports and advises management on continuous improvement areas.
  Responsibilitie


• Ensures distribution of pharmaceutical product globally; all orders are processed according with procedures and the customers requirements.


• Identifies potential issues and implements proactive solutions. Escalates to Management when (potential) issue cannot be solved by the team. Initiates and executes improvements in order to increase effectiveness and efficiency of order management performance.


• Contributes as project team member for overall order management related projects.


• Reviews monthly KPI reporting and advises on issues to be elevated and discussed during GSHE monthly metric meeting.


• Ensures knowledge of GMP/GDP and job related training is up to date for SC I/E team.


• Ownership and generation of order management controlled documents as needed.


• Participates in ABR internal and external audits as needed.


• Provide input for month end closing as needs


• Applies order management SME knowledge in SC I/E related projects and implementation of new process or process changes.


• Conveys a pro-active solution to problems and timely escalation if needed.


• Establishes working relationships with others outside area of expertise.


• Ensures that our internal and external customers are taken care of according to policies and procedures


• Ensures that all the orders are processed according to the customers’ specific instructions and conditions

What you need to apply:

• Bachelor’s degree or equivalent in Supply Chain Management of Logistics.


• Typically, 3 or more years of Supply Chain experience in a GMP and/or GDP regulated industry.       Knowledge and experience in a Customer Service and/or order to cash department.


• Ability to multitask and work within diverse, international group of people


• Fluency in English, both in oral and written communication.


• Excellence in working with MS Office and experience with ERP system.


•  Experience in working across various cultures.


•  Customer focused.  Problem solving and analytical skills.


• Ability to deal with conflicting interest


• Availability outside office hours on an ad hoc basis.


• Pro-active behavior.


• Ability to set priorities.


• Strong leadership skills.