Customer Operations Specialist Greman or French Speaking
| Job Type | Fixed Term |
| Area | Dublin |
| Sector | Laboratory/ScientificOperations & Manufacturing |
| Start Date | |
| Advertiser | Natalie Paton |
| Job Ref | 2446 |
| Job Views | 131 |
- Description
- Customer Operations Specialist Greman or French Speaking – Team Horizon
We are seeking applications for an experienced Customer Operations Specialist who speak German or French to join our client site in Dublin on a 12-month contract.
Why you should apply:- This is an excellent opportunity to join a world class manufacturing operation, with an outstanding track record of reliably delivering high-quality medicines to patients around the world suffering serious illnesses.
- There is a strong culture of continuous improvement and innovation within the company to strive for solutions that improve health outcomes and dramatically improve people’s lives.
What you will be doing:- Daily monitor and manage sales orders, rush orders, service requests and advance exchange programs with the team members & Provide regular reporting and feedback on the challenges of the day/week, and take the initiative to proactively solve issues or reach out to other Depts. for support required.
- Work to facilitate strong and efficient points of contact between team members and all the existing and new Customers. Provide follow-up and solutions to customers and sales team regarding order status, product availability, shipping information, damaged or lost product.
- Monitor closely with the Distribution team to ensure that product is delivered to the right place, at the right time and for the right patient.
- New Customer Creation and modification in accordance with the appropriate control documents
- Ensure the highest self-adherence to all compliance requirements within the function
- University Degree in Business Related or Supply Chain preferred
- GDP Certification Fluency in German/French and English language both written and oral is a requirement
- Additional ‘other’ language skills would be desirable
- Previous Pharmaceutical Experience, Supply Chain or in Customer Service desirable
- Knowledge of SAP and MS Office (Word, Excel, Outlook, Power point)
- Excellent communication and relationship building skills
