Global Network Support Specialist

Global Network Support Specialist

Team Horizon is seeking a Global Network Support Specialist for a client in Sligo. This person will be responsible for overseeing the day-to-day operations of the organization’s global network. This person will work with the team of IT professionals responsible for ensuring that all networking systems are running smoothly and securely. 

Why you should apply:

• You enjoy working on exciting projects and want to work with a global manufacturing site in Sligo.


• Our client has developed a stand-out culture of innovation, inclusion and development, and consistently features as a great place to work.


• Competitive salary & benefits package.

 What you will be doing:

• Provide guidance & vision on security practices, tools, & technology for the advancement & refinement of the Global security environment.


• Assess security risks & make recommendations for applications & design secure solutions.


• Provide technical support & 2nd level services in the areas of network, security & telephony infrastructure to IT staff both local & globally.


• Perform network, security & telephony hardware failure diagnosis & manage field service for resolution


• Evaluate network, security & telephony hardware/software for standards-based implementation at sites worldwide.


• Perform network, security & telephony device software problem diagnosis & implement bug fixes/workarounds.


• Develop & maintain standard procedures for installation & maintenance of network, security & telephony systems software.


• Develop, implement & test network & security recovery mechanisms.


• Install, configure & maintain network & security infrastructure services.


• Install, configure & maintain network management systems.


• Install, configure & maintain network devices such as firewalls, routers, Layer 2/3 switches, wireless controllers & access points.


• Solid understanding of network protocols, standards, & technology.


• Conceptual knowledge of emerging network, telephony and server optimization & management technologies. 


• Develop project plans, capital spending authorization requests & manage projects on both local & global levels.


• Work with the server & network management team leads to coordinate the priorities & efforts of the server & network systems staff to complete assignments & projects.

 What you need to apply:

•  Degree in Computer Science or Engineering, or equivalent combination of formal technical education.


• Min 5+ years relevant experience.


• Strong knowledge & experience with Microsoft, Cisco, UCaaS technologies.


• Strong knowledge & experience with enterprise class LAN & WAN devices such as firewalls, switches, & routers. 


• Strong background in networking. Must have work experience with some, or all of the following protocols: BGP, OSPF, 802.1Q, STP, Ethernet, IPv4,IPv6, TCP, UDP, & SNMP. 


• Knowledge in Software Defined Networking  


• Knowledge in SD-WAN technologies & management. 


• Knowledge of WAN & LAN concepts, network security, network optimization, performance monitoring, system resiliency, server backup & recovery, workstation connectivity, & Internet connectivity.


• Technical ability & knowledge to quickly integrate, implement & document new technologies.


• Work effectively within a cross functional team environment.


• Experience with solutions for monitoring network and telephony performance, reliability and stability.


• Work experience with enterprise LAN/WAN technology. 


• Identifies opportunities for improvements & sponsors projects to management. 


• Develops & manages significant project tasks according to corporate IT standard methodology.


• Demonstrated ability to make independent judgments with review from management. 


• Travel to remote facilities as required.