Quality Complaints Manager
This job does not exist anymore.
Try running a new searchor browse our vacancies.
Or fill in the form below to receive job alerts.
| Job Type | Fixed Term |
| Area | Mayo, Ireland |
| Sector | QualityOperations & Manufacturing |
| Start Date | |
| Advertiser | Ashling Guthrie |
| Job Ref | #2070 |
| Job Views | 268 |
- Description
- Are you patient focused, with a passion for Quality? If the answer is yes, Team Horizon are currently recruitinga Complaints Manager to join our clients diverse Complaints team at their biopharmaceutical manufacturing facility in the West of Ireland. This is an 18-month fixed term contract where You will take the lead role in the handling and management of customer complaints investigations, trending and analysis for all commercial & clinical products for the site.
Why you should apply:
Join a company with a stand-out culture of innovation, inclusion and development, and consistently features as a great place to work.
The role is generously compensated, and attracts a competitive base salary and highly attractive benefits package.
What you will bedoing:
You will provide guidance to Complaints Co-Ordinator’s on complaint handling to ensure activities are completed as per schedule and in a GMP compliant manner.
You will provide guidance to department personnel to ensure all complaints are fully investigated and suitable CAPA implemented.
You will work with the Associate Director, Quality Control the approach to be taken to ensure appropriate CAPA are identified and completed in response to customer complaints.
Work with internal departments to achieve closure of complaint cases in a timely manner.
Manage the generation of routine reports associated with Complaint handling and ensure in conjunction with the Associate Director, Quality Control that adverse trends or signals are identified and addressed in a timely manner.
Manage additional report requests as deemed necessary by the Associate Director, Quality Control.
Review and Approval of Complaint Cases.
What you need to apply:
3rd Level qualification in Chemistry or related science discipline.
Proven track record in a quality discipline in the Pharma/Medical Device environment.
Clear understanding of working within a regulated environment
Excellent communication skills
Ability to use sound judgment to make effective decisions within appropriate timeframes.
